Refund Policy
Simple, Transparent, and Hassle-Free Returns
Hassle-Free Returns & Refunds
At Fine Line Coffee, we want you to be completely satisfied with your purchase. If there’s an issue with your order, we’re here to help.
Eligible Returns
Please contact us within 14 days of receiving your order if your product arrives damaged, incorrect, or defective.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong product, please contact our support team with your order details and photos of the item.
Refunds
Once your request is reviewed and approved, eligible refunds will be processed to your original payment method. Processing times may vary depending on your payment provider.
Non-Returnable Items
Due to the nature of coffee products, opened or used coffee cannot be returned unless the product arrived damaged or defective.
Need Help?
For questions about returns or refunds, please visit our Contact Us page for assistance.